When you plugged in iPhone into the computer with the USB cable, but nothing is happening. For whatever reason, iTunes is not recognizing your iPhone. There are usually very simple methods which can be used to resolve this problem.
You will get an unknown error or a “0xE” error if your computer doesn’t recognize your connected device. In this, we’ll tell you the reasons for iTunes Not Recognizing iPhone and its solution also.
Why Isn’t Your iTunes Been Recognized By Your Computer?
The reason behind this problem is a minute like there may be an issue with your lightning cable, your computer’s USB port, or some error with the software of your computer or iPhone. Now let us move to the solution part.
1. Check the Cable
One should start by checking their lighting cable as it might be possible that iTunes does not recognize your phone due to some issue in the cable. There can be some damage in the lightning cable due to which it actually cannot connect your computer with your iPhone.
Try to find any damage with your lightning cable if you can find any damage then try connecting with your friend’s cable.
2. Is your Cable MFi-Certified?
For iPhone cables MFi- certification is essentially apple’s seal of approval. The local lightning cables that you get from any shops at low cost aren’t MFi-certified and damage your iPhone.
3. Check your iPhone’s Lightning Port
If you are done with the above steps, then now move to check iPhone’s lightning port. It may be possible that there is debris clogged in the port, which is not allowing the iPhone to connect with the computer.With the help of flashlight closely, examine the port if you can see debris clean it out with an anti-static brush.
4. Update your iTunes
If your iTunes is outdated, then iTunes Not Recognizing iPhone. You have to update your iTunes to the latest version available. If you are a Mac user, open the app store and click the update tab. If any iTunes updates are available, click on the update tab, and if any update tab is not shown, that means your iTunes is up to date.
If you want to run iTune on Chromebook then you must check this detailed guide on how you can access itune on chromebook.
Hence, if you have a window computer, open your iTunes, click on the help tab, and tap on check for updates. If any updates are available, then a follow-up screen will appear for updates.
5. Restart your iPhone
It may be possible there may be just a software glitch. We can try to fix this problem by restarting the iPhone. If you have an iPhone X, press and hold both the side buttons or the volume button until the power slider appears.
Then swipe the power icon left to right, and your iPhone will turn off. Now, press only the side button until the Apple icon appears to switch it on.
For all other iPhone users, press the power button until the power icon appears. Swipe the red and white power icon to turn off the phone. Wait for a few seconds, then press the power button until apple’s icon appears.
6. Tap Trust this Computer
You have to make sure that you tap trust this computer whenever you see a pop up asking to trust this computer. There are chances that iTunes does not recognize your iPhone as it doesn’t trust your computer.
If you have accidentally tapped, don’t trust option, you have to go to settings> general> reset > reset location and privacy, then next time you connect your iPhone, make sure to tap on trust. Update computer’s software
It may be possible that your iTunes is updated, but some software of your computer is outdated, which can occasionally lead to minor glitch or errors.
To prevent this from happening, make sure to update your computer to the latest version. If you are a Mac user, click on apple icon then about this Mac then to software updates if any updates are available, update your Mac.
7. Apple Mobile Device USB Driver
If your device is still not recognizable, then check the device manager to see whether the apple mobile device USB driver is installed or not.
1. Press window and R to open the run command.
2. In the window type devmgmt.MSC then click ok.
3. Your device manager will open.
4. Locate and expand the universal serial bus controllers section.
5. Then look for an Apple mobile device USB driver.
If the error persists, then you can try reinstalling iTunes, maybe that helps. Connect iOS devices to a different USB port—Unplugged all accessories from your computer except your device.You can reboot your computer, iPhone, or iPad. Maybe that helps.
Try connecting your device to another computer, if the error persists, we would suggest that you contact Apple support.
Eleggible’s Final Words
This is a very general error with some easy solutions. In this article, we saw what cause iTunes Not Recognizing iPhone error and its solution, which are quite easy. If these steps don’t help, then as we have said, don’t hesitate to contact apple support.